Bleet LogoBleet

Privacy Policy

Last updated: December 2024

1. Information We Collect

Bleet collects information necessary to provide our social media intelligence services:

  • Social Media Data: Posts, engagement metrics, and public profile information from connected social media accounts
  • Usage Data: How you interact with our platform, features used, and engagement patterns
  • Account Information: Email address, name, and authentication credentials
  • Email Address: We collect your email address when you authenticate with X (Twitter) using OAuth. This is required for account creation, communication, and account recovery.
  • Analytics Data: Aggregated, anonymized data to improve our services

2. How We Use Your Information

We use your information to:

  • Analyze your social media behavior and preferences
  • Generate personalized engagement suggestions
  • Improve our AI algorithms and recommendation engine
  • Provide customer support and respond to inquiries
  • Ensure platform security and prevent abuse
  • Email Address Use: Your email address is used for account creation and verification, sending important service notifications, product updates, account recovery, and customer support communications. We do not use your email address for marketing purposes without your explicit consent.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in these limited circumstances:

  • Service Providers: Trusted third-party services that help us operate our platform (hosting, analytics, etc.)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Consent: When you explicitly authorize us to share specific information

4. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security audits and updates
  • Access controls and authentication requirements
  • Secure data centers and infrastructure

5. Your Rights and Choices

You have the right to:

  • Access and download your personal data
  • Correct inaccurate information
  • Delete your account and associated data
  • Opt out of certain data processing activities
  • Withdraw consent for data collection

6. Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete your personal data within 30 days, except where retention is required by law.

7. Third-Party Services and Authentication

Our platform integrates with social media services, including X (Twitter). When you authenticate with X using OAuth:

  • X/Twitter provides us with your email address as part of the OAuth authentication process
  • We request access to your email address to create and manage your account
  • X/Twitter's privacy policy governs their collection and use of your information. You can review X/Twitter's privacy policy at https://twitter.com/privacy
  • We only access data you explicitly authorize us to access during the OAuth flow
  • Your email address is stored securely and used only as described in this privacy policy

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services constitutes acceptance of the updated policy.

10. Links to Privacy Policy and Terms of Service

This privacy policy is available at: https://www.getbleet.com/privacy

Our Terms of Service are available at: https://www.getbleet.com/terms

By authenticating with X (Twitter) and providing your email address, you acknowledge that you have read and agree to both our Privacy Policy and Terms of Service.

11. Contact Us

If you have questions about this privacy policy or our data practices, including how we collect and use your email address, please contact us at: